2D1N Stay in Studio Room + Breakfast and Dinner for 2 + Activities @ Fraser's Silverpark Resort

Wat is game rental room? Child only 3 1/2 yr can go for hiking? Do they need to pay for breakfast and dinner?

Sorry, I am not really understand this statement "•Surcharge of RM50nett per room per night for check in on Saturday without any overlapping public holiday ", so means that Saturday check in will have a surcharge of RM 50? but another statement "•This package rate is applicable for weekdays, Friday, Saturday, Sunday, school holidays and state public holidays ". Sorry, I am not really understand, don't mind further explain for this?

enveeng: Silverpark do have snooker and pool facilities in the game room, coupon holders are allowed to utilize the facilities for 1 hour. Children age is counted by years; hence, in your case, your kid is considered as 4 years old. You may add the extra mattress with breakfast and dinner at RM50nett per night. :-)

imigo_hiei: Surcharge of RM50nett per room per night if you check-in on Saturday, with condition the Saturday is not a Public Holiday; as this package is not valid on Eve of PH, National PH and Federal PH. :-)

and this coupon is valid from when to when?

imigo_hiei: Coupon valid from 20 Apr 2012 - 30 Sep 2012. :-)

Hi, if i check in on fri and check out on sat, will thr be any surcharge or any extra payment that I will have to pay?

Dear nidya:
Surcharge of RM50nett per room per night for check in on Saturday without any overlapping public holiday.
Coupon is not valid on Eve of Public Holiday, National Public Holiday and Federal Public Holiday.

Thank you.

Thank u for ur responsiveness. Does this means that if i check in on a non-public holiday, i just have to present the voucher and dont have to pay anything else at all? How abt the tax?

Dear nidya:
Thank you for the comments,we will get back to you as soon as possible.

Thank you.

nidya: There's no surcharge if you were to check-in on Friday. Surcharge of RM50nett if you were to check-in on Saturday, with condition the Saturday is not a public holiday. The rate above is already included in taxes. :-)

Thank u.......im soooooo excited! Im buying this.....

nidya: You are most welcome. Thank you for your support. Enjoy your trip! :-)

any methods to get there besides of drive?

Dear all, I want to transfer 2 vouchers of studio room at Fraser's Silverpark Resort at RM100 for two night stay. Please search previous sale website at Everyday for details(hyperlink is not allowed here)
Contact me if interested, 0149300928

if i buy 2 voucher for two studio rooms, can i change for i unit for two rooms

miyukiwoo: Alternatively, you may go there by cab or bus. :-)

chanjane: Please do refer to resort's reservation with regards to your query. :-)

wat time does the road going up close?

Sorry. I still not very clear to the statement with " Surcharge of RM50nett if you were to check-in on Saturday, with condition the Saturday is not a public holiday. "

If i check in on Saturday, and it is just a weekend, NOT Eve of Public Holiday, National Public Holiday and Federal Public Holiday. Need to pay surcharge?

What kind of breakfast & Dinner? buffet or set? Asean or western? Do they have the menu you can show as reference? TQ

Dear jiakchin1986:
This coupon is not valid on Eve of Public Holiday, National Public Holiday and Federal Public Holiday.
Surcharge of RM50 nett per room per night for check in on Saturday without any overlapping public holiday.

Thank you for your understanding.

yuenmay: They do have 2 roads; 1 is to go up, another 1 is to come down. Hence, there's no road closure. Buffet style for breakfast and dinner, and it is served in local cuisine. :-)

jiakchin1986: Yes, for check-in on Saturday, RM50nett surcharge applied. Please note, the Saturday must not be a public holiday. :-)

I already confirmed direct with the resort, ANY Saturday will be charged rm50.

BUT, Saturday that is before or after Public Holiday (PH) cannot use this voucher (this is what they mean with "without any overlapping public holiday").

BLACKOUT DATE on Saturday (cannot use voucher at all) are 5/5, 2/6, 18/8, 1/9 and 15/9.

Also do remember other that date above, Eve of PH, National PH and Federal PH also cannot use this voucher.
The date are 30/4, 1/5, 4/5, 1/6, 19/8, 20/8, 30/8, 31/8, 16/9.

Dear mohdhadri:
Thank you for the comment.

If 4 adult go need any surcharge on that?

fionn3: This package is applicable for 2 adult. We may suggest you to purchase 2 coupons in order to enjoy the vacation comfortably. :-)

hi...beside jungle tracking, i there other activities such as flying fox or abseiling available at Fraser hill?

this deal is only for 2D/1N for 2 pax. What if we want to stay for more than 1 night? Sori, just saw your infor on this. Anyway is the RM35 inclusive of all taxes? Which floor are your studio units located on?

I definitely think that this package comes with a huge mistake on the terms & condition.

"This package rate is applicable for weekdays, Friday, Saturday, Sunday, school holidays and state public holidays"

THe first statement that mentioned which I copied in my comment, if you read it well it means that the rate you are paying for this package at RM 135 can be used for weekdays, Friday, Saturday, Sunday, School holidays and public holidays. If so why still need to charge RM 50 surcharge for check in on Saturday while it contemplates with your first statement mentioning the rate mention on the package is applicable.

If you are not even sure with what you have written in your own terms & condition, do not put a voucher & start to con people or else if you have stated it wrong and made a mistake then honour it.

I would definitely not purchase this if i have to pay extra to check in on Saturday.

Is it "Pet-Friendly" resort? Can I bring along my little poodle?

Dear living social customers,
Thank you for the comments.
We will get back to you as soon as possible.

i agree wif some people, talking abt surcharge, plus "is not valid on Eve of PH, National PH and Federal PH", oso confuse, means if d saturday is a PH, dis voucher cn b used WIF NO SURCHARGE?

Dear velic:
So sorry pet is not allowed.

Thank you.

Dear aklcarol:
For add 1 more night you may buy 1 more coupon to enjoy this deal.
All the taxes is included.
The studio units is located in block A1 and A2.

Thank you.

Hi, If I check in on Saturday which is not public holiday or eve of public holiday, do I need to pay surcharge RM50?

Dear afeezah:
Jungle trekking only is applicable for this deal.

Thank you.

Dear Livingsocial members,
As per terms and conditions, this package rate is applicable for weekdays, Friday, Saturday, Sunday ,school holidays and state public holidays only.
Kindly note that surcharge of RM50 is required for ordinary Saturday.

Thank you for your understanding.

Thank you.

hai, just wanna ask, if i buy 2 coupon, i will get 4D/3N stay or 3D/2N stay?

raidah88: 3D2N stay for 2 coupons. :-)

Which mean surcharge of RM50 is a must if check in on Saturday. Coupon is not allowed to check in on any EVE of Public holiday. SAD !!

Air cond room and just fan ?

so confused about the surcharge, better stay away from this deal.........

this place very nice, i hv went back from tis deal b4. Juz 1 Hour Game Rental Room not very good only but til can enjoy it...

hi,may i know how we redeem the jungle trekking with Professional Guide? izit we need to check in first and redeem at the check in front counter? what time for jungle trekking on weekday? may i redeem it on the morning because 3pm very hot.

if check in on sunday, got surcharge or not?

buddy05: The rooms are all with fan only. :-)

chien86: Thank you for the valuable feedback. :-)

applegirl301290: Jungle trekking usually starts in the morning. However, is still depends on the weather. :-)

nisa8685: No surcharge for Sunday check-in. :-)

I have bought the previous Living Social coupon for this - been trying for MONTHS to try and get a room booking - only available on weekdays - they will keep telling you rooms on weekends are full!
And they are not responsive either - they will just ignore the e-mails you send them.
Absolutely frustrating when I was looking forward to a nice break - and I bought TWO vouchers!
Unless you want to go on a weekday - you can find nicer places in Fraser for close to the same price.

Dear g_nathan:
Thank you for your comment.
We appreciate your feedback and will inform respective department regarding this.

Dear Fellow Everyday/ Living Social Subscribers,

First and foremost, thank you for taking your time visiting our deal. Please allow us to clear the air with some of your concerns with regard to the Saturday surcharge and the overall pricing for this deal. This message is done in good faith and is not intentional in anyways to misrepresent, misinterpret, to quote or demean anyone. As per the Coupon terms that is spelled out here:
This package rate is applicable for weekdays, Friday, Saturday, Sunday, school holidays and state public holidays.
Surcharge of RM50nett per room per night for check in on Saturday without any overlapping public holiday.
Coupon is not valid on Eve of PH, National PH and Federal PH.

This package is valid everyday except on Eve of public holidays, public and federal holidays. These days are known as Black-out dates.

As for other 6 days in a week [EXCEPT SATURDAYS] regardless whether it is during school holidays or state holidays, guests are free to use the voucher at RM135 for 2 persons without any additional surcharges.

The Saturday issue:
Please be advised that guests are free to check-in even on Saturdays however the guests shall be subjected to a RM50 surcharge.
Unfortunately if the Saturday falls on a black-out date or on a over-lapping public holiday which usually results in long weekends, the voucher shall not be valid.

IN A NUTSHELL: The coupon shall be subjected to RM50 surcharge for ALL Saturday check-ins or stay-overs. However, the coupon shall not be valid if the Saturday falls on PH and eve of PH as the Black-out Date shall prevail.

This deal is an offer not to be missed as we've packaged 2 days 1 night stay for 2, breakfast for 2, dinner for 2, trekking for 2 and 1 hour games/ activities in our games room for 2. Basically if we break it down, rate per pax is only RM67.50. You get to enjoy the fresh cool air averaging 18 degrees Celcius, natures own welcoming party chirping away greeting you at arrival, awestruck scenery that would take your breath away, cool mountain mist that brushes your cheek each time when you decide to be in the outdoors and an opportunity to be in the wild to explore the unknown yet safe... All of these for just under RM70, you bet it is worth a try. Ladies and gentlemen, we've done our homework and we sincerely believe that there isn't any deals nor priced like it at Fraser's Hill. So don't miss it, be a sport and rise up to this deal at least once in your lifetime, say hello to Fraser's Hill and we hope it wouldn't be your last.
Enjoy!!!

Mr. Iman.
Resort Rep.

Stayed there recently with everyday's voucher, the staff were friendly and accomodating. Enjoyed myself and is truly a place to be if you want to unwind

Dear iman:
Thank you for your valuable comment.

Dear Mr. Iman - Resort Representative - maybe you would like to check with Ms. Noreen, who has NOT gotten back to me - with regards to the Living Social vouchers I have been trying to redeem for what is going to be TWO months now!

I keep asking her for dates and e-mailing her - and I don't get a response - unless I complain.

It seems that your resort is ALWAYS full on weekends - and I can only get weekdays if I want to use the voucher - which clearly stated that it can be used on a weekend. Even when I asked for a check-in on Saturday instead of Friday, also it seems your resort is always full.

If you can only provide rooms on weekdays - why not just say so instead of misleading the public like this??
My voucher expires in June and I am NOT HAPPY at the way your staff AND Living Social have been dragging their feet in getting me the two room nights I booked.

What a waste of time and money when I have to chase you people all the time - easier to just book at Puncak Inn with so much less headache and room reservation with just one phone call.

hi mr.iman..
sy berminat nk beli kupon ni but boley x nk tau tpt mne yg menarik boleh sy pegi berdekatan resort ni?
especially tpt mkn n jln2
tq~

Dear Mr. g_nathan,
Tell you what Mr. g_nathan, let me handle your booking request personally and rest assured we would be able to find a suitable date for your vacation. Will take the matter up with Noreen on why she has not been replying your emails and for that, let us extend our apology. Please send in your request to iman@hospitalitysalespro.com.

Having said all the above, if you prefer checking-in at Puncak Inn, we understand that too.

Thanks
Iman.

Hi kikizakaria,
Memand ade beberape tempat menarik kat Bukit Fraser spt, tempat rekreasi yang menyediakan kemudahan memanah, menunggang kuda, terdapat juga tasik yg menyedia bot mendayung. Selain drpd tu, ada juga air terjun Jeriau... mmg sesuai kalau nak piknik di situ.
Kalau sekiranya nak menunggang kuda, kalau boleh bawalah karot ataupun epal untuk kuda-kuda tersebut. Nie ikhlas tau :)
Last but not least, jangan lupa kamera, memang ada banyak tempat yg indah dan spot yg sesuai untuk bergambar.

Thanks
Iman.

how much for additional one adult and one child 7years for 1 Hour Jungle Trekking?

Hi. What is the size of the bed? Can i choose two single beds instead?

Dear hizz82 & mervin1984:
We will get back to you as soon as possible.

thank you.

Dear mervin1984:
Additional chargers for jungle trekking:
Adult-RM 20
Children-RM 10

Thank you.

Dear hizz82:
Normally the rooms comes with queen size bed.
You may check with receptionist two single beds but it depends on bed availability on the particular day.

Thank you for your understanding.

Everyday,
I bought 3 vouchers on similar deal before but i'm yet to redeem. Can i 'upgrade' that voucher to this deal?

Thank you.

tintinlai: Kindly contact hotel's reservation with regards to your query. :-)

if i go with my mom, can i bring my daughter along?she just 2 years old , need any charges for her dinner and breakfast ?and for the room ?she still drink milk..

leesokshan: No extra charge for children age 2 years old. :-)

Is there any charges if I change the reservation date? or cancel the reservation with notice?

yoonying: Strictly no cancellation allowed. :-)